FREQUENTLY ASKED QUESTIONS

How do I track my order?

Go to My Orders in your RockPaperPanda account to track your package.
How do I find my order details?

Go to My Orders in your RockPaperPanda account to find details for all your orders.
How do returns work?

Due to the pandemic situation, to maintain hygiene, returns are not accepted. Please choose the size and colors appropriately. How ever if wrong goods or defective goods are received by the customer they will be replaced. please fill below form if any defective products received https://www.rockpaperpanda.com/shipping-returns
If I request for a replacement, when will I get it?"

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details. For any queries and concerns related to product, please feel to visit prduct description page. If you wish to return product then you have to fill form using the Invoice ID which you recieve a mail to the registered email Id, future process will be taken care by our team. Feel free to check our shipping and return section once